Solidarity Over Distance

The Bonds in Times of Coronavirus

Reflections in progress

by Bruna Dighera

Bruna Dighera is a psychologist and psychotherapist. She has been working in the area of Bergamo with people with drug addictions or who have engaged in deviant and criminal behaviours for both Justice and National Healthcare systems and charities. She has also been engaged in social innovation initiatives, including projects around restorative communities. She coordinates the Lecco working group for restorative justice is involved in the ConTatto welfare project implemented in Como area, which is focused on restorative justice. Since the beginning of the Covid-19 outbreak, in which her area was among the  most affected, she offers psychological support for health care workers and others impacted by the crisis. In the following text, she reflects on  the situation. Her thoughts make up part of our #SolidarityOverDistance updates. 

Bruna Dighera

I work as a psychologist under the National Health System and am responsible for two addiction services. The access to these services now requires appointments in order to avoid gatherings. In addition to responding to medical emergencies, the services perform all other activities targeting the most necessary users in cases where they otherwise cannot be delivered (such as through remote means). As some professionals work from home, team meetings will be conducted remotely, though they will continue. Training activities have been suspended as well as conferences and any other type of collective event. The work is being carried out mainly by phone and, in case of face-to-face meetings, participants are “well distanced" from each other while wearing masks. There is an atmosphere full of great attention and care, though sometimes it is characterised by tension and worry. Nonetheless, we  manage to smileDiscussions are saturated with topics related to the pandemic.

All the project activities I am involved in carried out in the field and within the community are suspended. Many psychologists offered their time to emergency psychological support for staff of the local health service as well as for the population. I am also offering this service and am available by phone during and  outside working hours, including the weekends.

« ["photo from BC (before Corona)"]

"We are no longer in a "suspension" phase as if we could, in the short/medium term, return to a 'before'. "

In the Restorative City projects of Lecco and Como, the first two weeks circa all project activities were de facto suspended both in Lecco and Como. We do, however, stay connected to the networks, volunteers and the citizens involved through all means necessary, including phone, e-mail and  online meetings and video conferences with the staff. 

We believed the “suspension" was limited in time.

In the last two weeks, we became aware that this time should rather be viewed as a transition, one that might last months instead of weeks.  The idea of "postponement" has been replaced by the idea of "re-activation", by the search for new ways to maintain certain activities, but also by identifying new activities or areas of activity that respond to the needs, efforts and necessities of this epidemic phase.

The impact towards more social isolation

In the meantime, people increasingly respect the indications of isolation and social distancing, while expressing fatigue, sadness and a sense of constraint and disorientation for the sudden breakdown of daily rhythms and habits. The sense of "daily normality" becomes more vague every day, especially for those who cannot go to their workplace. Family life around the clock is experienced as very demanding and stressful: many stories are about tensions and conflicts between parents and children, particularly with teenagers, or between young people and couples. Others may be overwhelmed by loneliness and by the separation from other family members who live separately, even if nearby. The supportive relationships and help among family members have been interrupted or difficult, marked by the mutual concern of infection. Those individuals who visited families to provide domestic support are no longer available. Concern for one's own health and those of loved ones seems to be overwhelming. There is fear of infection, the appearance of symptoms, the aggravation of the disease, the possible hospitalisation, the "disappearance" in the intensive care units, the death communicated remotely, the difficulty or even impossibility of physical proximity to share mourning and collective rituals, added to the pain for  the loss of loved  ones that could not be accompanied or even greeted. People spend hours on the phone and on social media. We are overwhelmed, physically and mentally, of online and telephone communications.

A homeless man lying in front of a graffiti room

What about restorative justice?

At this moment it seems impossible to think of dialogical meetings as an essential setting for restorative practices. We are no longer in a "suspension" phase as if we could, in the short/medium term, return to a "before". Not only  will it take more time, but it will also be  necessary to understand how, with which channels and methods, we should reshape activities, or think of new ones, that are suited to the needs of the moment. The "before" will not return and the "after" is dominated by uncertainty and concern.

What role can restorative justice have during the current times? Can restorative justice participate in trying to reconnect ties and recompose relationships? We must think of these words: "when tragedies happen, a temporary sense of community of bonds is engendered to which the restorative action can give voice".

What conflicts are taking place right now? Conflicts and difficulties in relationships are generated within families (with children, within couples ...), others concern the community (e.g. the search for scapegoats, “untore” plague-spreaders, now the walkers, then the runners ...).

The ConTatto project in Como is planning to conduct interviews with key witnesses, hold Skype meetings with intermediate bodies and  study ways to support some difficult and conflictual situations already identified in the territory (some groups of youngsters and families who are struggling with facing this situation).

The ‘Victim’s Area’ (a sector of the project), will soon set up an online help desk for people who are going through conflict situations. The 'Schools’ Area' is organising group encounters with  teachers especially in relation to distance learning. With a thespian, with whom we already cooperated within the project, we are planning to produce a video on restorative stories for children.  The Restorative Justice Working Group in Lecco (including citizens, professionals, and social workers) is considering the possibility of activating an online 'Restorative Area' involving the participants of the working group, of the Restorative Orientation Groups and the citizens who became available and participated in January and February in awareness-raising and basic training on Restorative Justice (completed on February 15th - a few days before Covid-Day broke out in Italy on the 21st). 

The boundary between my personal life, on the one hand, and my professional life and active citizenship, on the other hand, is currently almost non-existent.

Except for some domestic activities (such as shopping when needed and in any case as little as possible or housekeeping) and being in touch with my family and friends, the day is almost totally absorbed in work, organising, listening and supporting activities carried out through all channels and mediums available. During these days, time spent on studying and writing has also become less, as well as time I previously dedicated to my passions. The communication and organisational difficulties and the continuous exposure to the experiences that people tell me daily keeps me immersed in a prolonged apnea, yet it opens the world around me like a hand fan. I realise that, as the days go by, I continue to breathe despite the apnea.

It is as if the physical distancing imposed by the fear of the virus is being challenged by the desire and need of people to do, to "get activated", to seek human closeness, to listening, sharing, feeling that one is not alone. Even starting from strangeness and an incorporeal voice as long as it is close, supportive, human. It is not just a search for releasing emotions or obtaining reassurance, but that of sharing the uncertainty and the unknown, for generating a meaning of the present and of the future, of the need for collective meaning.

Fear, suffering, impatience and resilience are often closely intertwined.

Many people wonder about “the world to come" and ask themselves how to participate in building it.

When this situation will allow it, I think I will have many people to meet, for the first time.