Solidarity Over Distance

Discussion with Branka Peurača

Branka Peurača is mediator, trainer and adjunct lecturer at the University of Zagreb. She also lives in the Croatian capital. The city was shaken by 5.4 magnitude earthquake last Sunday morning. People fleeing damaged houses gathered on the streets in the freezing temperatures. When I contacted Branka, she said, she was safe and her building is “best planned for earthquakes”. I asked her how she and her country is coping the situation amid the Covid-19 outbreak, and how the lockdown measures affect her work. Our discussion is a part of the #SolidarityOverDistance interviews conducted by they European Forum for Restorative Justice, aiming to share updates about members and to strengthen our community in times of isolation. 

Branka, first of all, how are you now? 

On one side, I am happy that all the people I know in Croatia are healthy and safe. On the other, I mourn two people I knew who died in the last week, one from Italy and one from Slovenia. I also worry about my elderly relatives I cannot reach and support because of the travel ban. 

"We received tents and supplies from Italy, as if it didn't have enough of its own misery."

Branka Peuraca

How do you see the situation in Croatia, especially after the earthquake in the midst of the coronavirus? 

The earthquake on March 22nd shook us in Zagreb pretty well, and since then we had approximately 90 aftershocks. At first, it seemed to me that it was not a big deal since my building was not damaged. It was 6:27 on Sunday morning when the first and the strongest earthquake occurred. People panicked, ran outside and forgot about the social distance. It remains to be seen in two weeks whether congregating outside in freezing temperatures has raised the number of people infected. So, in the first few hours after the earthquake, the greatest threat seemed to be the virus that got a chance to jump from one person to another.

Then the bad news started coming in. Over 20 people were injured and a 15-year old girl died in the earthquake. Over 20.000 requests for safety and damage assessments were filed in the first four days after the earthquake. In some of them inspections have been carried on and many buildings in the historic city centre have been declared dangerous. One in eight buildings in affected areas now has red sticker, meaning it is unsafe and many families are forced to move out. A student dormitory has been emptied and currently approximately 300 people are accommodated there, while the others took refuge with friends. The houses in north-eastern suburbs have mostly not been inspected and their owners are staying in their cars until they find out whether they can go back to their homes or not. It seems that emergency response is slower at the outskirts of the city. 

What makes my heart melt is the support that Croatia and Zagreb are getting from other countries and their people after the earthquake. We received tents and supplies from Italy, as if it didn't have enough of its own misery. Belgrade was clapping to cheer Zagreb up, Sarajevo projected on the walls messages of support. In the context of recent history of animosity in our region, this really made my day: the fact that suddenly support and understanding became a social norm.

How does the coronavirus outbreak and its consequences affect your work? 

My organisation, Association for Creative Social Work, has been working in Croatian prisons for over ten years. We just started a new project with partners from Belgium, Italy, The Netherlands and Bulgaria. I held initial meetings with the governors and heads of treatment staff from half of the Croatian prisons. I should have done the rest in March, but it will have to wait, since all the visits and all activities done by the outsiders are suspended. A colleague, who visited prisoners just after the new rules were announced spoke to them about the opportunity for them to take responsibility and to show to the whole world what they have learned so far and how they changed since they got in. I have no idea what kind of situation we will find once we are allowed in again, but I hope the connections the prisoners made with some extraordinary people among treatment staff are strong enough to prevent violent incidents.

We do not work only in prisons, we work with different people who find themselves in difficult situations, mostly with children, youth and families at risk. Two weeks ago it was recommended to all social service providers to suspend these activities. Finally, last week it became impossible because public transport was suspended too, and everybody is working from their homes. There is something positive in it: this is the first time that our team is not stretched out between different activities and that we can reflect on our work. Usually, many important things are done hastily because the type of funding we have is forcing us to have too many projects and too many beneficiaries, instead of focusing on long-term effects and sustainable change. As a result, some important features of our work are often neglected. But now we can work on our website, take time to transfer lessons learned from more experienced to less experienced team members, to reflect on our work without pressure of everyday activities with beneficiaries and partners, and, last but not least, seek innovative ways to reach out and to keep in touch with the beneficiaries and the community. So, in a way, I see this lockdown as opportunity to bridge the gaps in our work that have been worrying us for long time, and we could not find time to address them.

Have you and your colleagues found any alternative solutions to carry on with some of your activities? 

Yes, we are starting to contact people on-line and by the telephone. It is very important that the relationships of trust that have been built for long time are not lost just because we cannot talk face-to-face. My colleagues who work with children at risk in these days are calling to tell them to keep in touch, to call if they want to talk or need help with their homework. We are aware of increased risk of family violence and all kind of troubles when people are confined in small space and we are trying to figure out how to respond to emergencies if that will happen.

"This crisis makes bad governance and good governance more obvious..."

What is the impact of current crisis on ongoing processes within the country

I believe that this crisis makes bad governance and good governance more obvious to those affected by good or bad decisions of political elites, and I wonder whether the increased awareness of the consequences of those decisions will show effect on the parliamentary elections in six months.  I will give just two examples, very visible and felt by many Croatians on their own skin. 

Scope and type of earthquake damages show that most of the renovations in the city centre were aiming to make the town more attractive to tourists, while the infrastructure and safety were neglected. I hope the citizens will recognise it as bad local governance and act accordingly on the next local elections.

A positive example is Croatian crisis headquarter, a body composed mostly of experts and, to lesser extent, of officials in charge for the relevant fields. In my opinion, they are handling the situation extremely well. Their communication is regular, transparent, calm and is easily understood by non-experts. They keep stressing the fact that all decisions, e.g. on testing, on closure of public spaces, on travel ban, have been made on the basis of expert opinion, and I am pretty happy with that. Contrary to the usual Croatian ways, the headquarter is composed of experts from different fields, instead of politically appointed people whose only quality is that they are well connected. In other, non-life threatening situations, I might question whether this approach is elitist, and non-inclusive, but in this particular case of epidemic, I am happy to hand over the power to make decisions to epidemiologists. I just read that the University of Oxford ranked Croatia at the top of the list of severity of measures undertaken, and I rarely hear anybody complaining. There are reports of individual incidents of people not respecting distances or lying to medical staff about their contacts, but most of the people are behaving responsibly and follow the instructions.

I am not happy with the other political processes, primarily with the attempts of the ruling party to use this emergency as an excuse to dismantle some of the democratic institutions and legal provisions. These attempts have so far been unsuccessful, but I am still worried about it. I am also concerned about the capacity of the government to confront economic crises that has already begun. Just in two weeks, tens of thousands of people have lost their jobs, and the stakeholders from small businesses to biggest employers agree that there are no adequate measures to mitigate the consequences. I fear what does it mean for the whole society in the following months and years.

I am also very worried about the social services, especially those supporting the weak and the socially excluded. Online education is bringing to tears many children with special needs and those whose parents cannot help them with the assignments. Some institutions for children and youth closed down, and their beneficiaries returned to their families. I cannot imagine what is happening right now with them. 

"Am I connected with my community?"

In your opinion, can restorative practices still be useful to cope with conflicts and distress now?

Of course they can. Even when one does not have control over most of the external events, and cannot implement restorative practices in a structured and institutionalised way, there are still informal ways to act restoratively. First we can ask ourselves, and then, in gentle and non-imposing way others in our surroundings: 

Am I taking responsibility?

Am I respectful towards myself and towards others?

Am I connected with my community?

A friend of mine, peace activist Goran Božičević, recently pointed out the importance of how we use language: how choice of words such as „horrible, „dreadful“, „catastrophe“, „brutal“ that many of us use just to fill the void between two thoughts can raise tensions and diminish our capacity to deliberate and choose the best option. And I keep reminding myself of the power of words and of the responsibility for using them.

A car crashed by fallen chimney

What is your strategy to cope with the situation?

I do not know whether I should say it is fortunately, or unfortunately, that the war in 1990s has left such a vivid memory of losing control over our lives. In any case the feeling is not new and I am using my old strategies from the war: taking one day at the time, accepting I do not have control over most external things, but I do have control over my attitude and over my relationships with the others. 

The only strategic decision I made is that every day I will contact one of the people that I am not talking to frequently, those people that I appreciate and love, but with whom somehow it happened that we are not in touch often.

Those who know me, know that I am pushing myself hard for various tasks, but this time I am seizing the opportunity to take a break. The only serious responsibility I took is to check up on a sixteen-year old who found himself alone in these weeks and who does not have much support anyway. So, I am discovering harsh end of parenting right now, for example, difficulty of explaining to a teenager and convincing him why taking an Uber to visit his ex-girlfriend is not good idea. I am happy that he is still talking openly to me and does not lie about his mischiefs... or the mischiefs he plans to do. So I am hoping I can intervene on time.

As it regards strategies of others I see around me, the two are most frequently used: collective activities and humour. 

In the past few days, people were clapping on the balconies to honour medical staff, and volunteers who helped to evacuate hospitals on Sunday, or they were showing lights in the windows to honour the girl who died in the earthquake. 

As it regards the humour, my friend posted this photograph of her car with her comment: „Dear friends, now we have a chimney installed in our car. Someone might say, it's worth nothing now. But its value is higher than it looks because of what has remained in the trunk: packages of toilet paper, mineral water and paper towels. We cannot open it“

These extraordinary times have forced us to reorganise our lives. Did you gain anything by the situation? How?

My personal gain from the situation has to do with my decision to reconnect with the people whom I care about and do not contact often. I get reminded again and again how rich I am, having all these people in my life. I am also more aware to the everyday acts of kindness and support that, in my usual daily rhythm, got lost in rush and noise.  And, last but not least, I see some improvement in the way people communicate with each other. It seems to me that words of hatred were never silenced so fast by other participants in social media as they are now. It gives me hope that, when all this is over, the world has a chance to become a better place.